M Pumps S.r.l., recognizing that only continuous improvement will allow the company to increase its market position, has implemented the ISO 9001 Management System, with the commitment to compliance in front of technical requirements, standards and laws applicable to the processes.
M Pumps S.r.l. Management undertakes corporate decisions based on their own fundamental principles and values, simultaneously pursuing their objectives, guaranteeing social fairness, workers’ wellbeing, respect for human rights and fairness, transparency and legality, both in terms of product and in relations with stakeholders; ensuring respect for the environment and current legislation; economic prosperity, technological innovation of processes and product quality.
- The M Pumps strategy is dedicated to achieving the following general objectives:
- Research for best technical features and performing solutions of products, to give every day more cost effective value added answers to our fellows customers;
- Constant improvement of product compliance;
- Reduction of internal costs;
- Meeting the requirements and requirements of the market and the customer;
- Continuous improvement of the effectiveness of the quality management system.
Customer satisfaction is sought by offering products tailored to their specific needs, explicit and implicit, and monitoring, the technical improvement of the workings and the quality of the product.
The Management believes it is essential for the development of M Pumps SRL, to create a collaborative climate of human resources growth and to provide suitable working environments able to facilitate production activities and comply with product conformity requirements.
In order to pursue the general objectives that have been defined, the Management has, based on a strategic choice, adopted a management approach for processes according to the UNI EN ISO 9001 standard, making the transition to the 2015 version.
The Management is therefore committed to meeting the requirements of the Management System and continuously improving its effectiveness through a risk-based approach. By achieving these objectives, we intend to create a company that is strongly focused on its Customers.
When reviewing the management, at least once a year, this declaration is revised and the specific company objectives established; the aforesaid information is communicated to all staff by means of publication on the bulletin board and the intranet, directly involving the importance attributed by the Management to the Management System; This Policy is available to all interested parties who request it.